Frequently Asked Questions
Customer Financing & Payment Plans
Is this for people with bad credit?
People that use FLEXXBUY have all kinds of credit. Some consumers that utilize customer financing have what is considered sub-prime credit. Most have fair or better credit. People utilize customer financing for many reasons. Some don’t have the money required to purchase the product or service they really want. Some may have other ways of buying but prefer to not utilize existing resources or credit cards, instead saving them for another day.
What is the approval based on?
Approvals are based on many factors. Each lender has their own system of vetting the customer in order to weigh the risk against default. While many of the lenders understand that these consumers may come with higher risks, they minimize them by looking for signs of financial stability and solvency. Here’s the thing. Applying is almost always risk free since it results in no credit inquiry and there is never an obligation to go forward.
If the customer can get the money another way, should they still use the program offered by the business?
That really depends. They will have to weigh their options. We typically tell businesses that if the customer has other choices, they should consider them if they are more favorable than the finance terms offered. Often, people prefer to utilize customer financing. It frees up their other resources and is more favorable, from the standpoint of credit scoring, than using a credit card. We advise the businesses that work with us to explore all options with their customer to find the one best for them and the customer. Our loans come with no pre-payment penalty so consumers often take our loan to free up their resources with the idea of paying it off down the road.
Is the customer guaranteed to be approved?
Unfortunately, no. The success rate for these programs are significantly higher than traditional financing options but in some cases, individuals are simply not quite ready to take on additional debt.
How is this program different from traditional financing options?
Traditional finance companies typically are looking for cream of the crop which is considered people with credit scores of 700 or higher. Taking into account that the average American has a credit score below 660, these programs are not exactly comprehensive. As a matter of fact, many merchants that offer traditional financing report declines in the 65 to 70 percent range. While FLEXXBUY lenders can competitively offer financing to these customers as well, the general consensus is that people with high credit scores already have options. It’s the folks with lower credit scores that are coming back from a financial setback that need additional help. That is where FLEXXBUY focuses most of its attention.
Is there a minimum and maximum on the amount that can be financed?
Each program is different and we will customize a package that best fits your business needs. Our programs vary from being able to accommodate a few hundred dollars all the way to $50,000 (sometimes higher).
How long does it take to get an approval?
All of our programs will provide decisions in a matter of seconds.
How long will the customer get to pay back the loan?
Depending on the program, the term can be from 12 Months all the way to 4 or 5 years.
How long will it take for my business to get its money?
Typically, you will be paid your money within 3 to 5 days.
What will it cost my business?
Each platform is customized but we are very conscious of keeping the costs low for our clients (your business). Once we have more information about your unique business situation, we can go over the costs associated with providing a customized customer financing solution to your customers. We can assure you that costs will be minimal compared to your Return Of Investment (ROI).
My business already offers financing options, do I still need to offer this platform?
Absolutely, and here is why. Our platform can either replace existing financing or supplement it. Today, a high percentage of people are getting turned down for traditional credit based financing. There are people that would have gotten approved in the past. Our platform can help many of those people achieve their objective and do business with you. Also, there are many people who don’t bother coming to your business because they know their credit is bad and won’t qualify for traditional finance options. Our platform will help drive more people to your business.
What are the qualifying criteria for a merchant/business to offer our platform solutions/options?
Most businesses can qualify for one of our platform programs though there are some restricted business types. If your business type is unacceptable or restricted, we will tell you.
What happens if a customer's payment bounces?
Our programs are non-recourse against missed payments or defaults.